What is the Information Service?

The Information Service provides a confidential telephone and email signposting service for people experiencing mental health difficulties, their families, professionals and people in the community.

The helpline can also provide information on a wide range of local services including where to access help with wellbeing activities. housing, welfare benefits, support into employment, volunteering and crisis support.

What does the Information Service not provide?

We do not provide advocacy, legal or financial advice, support with welfare benefits and housing applications. However, we can provide information about where to find this help.

To contact the Information Service – 

You can call on 020 8159 8355  or email [email protected]  

Opening times: Monday to Thursday 9am-4pm

Online Directory at Lambeth & Southwark Mind

You can also find information about local and national organisations relevant to mental health and wellbeing on our online Directory 

Volunteers help with editing and updating the directory. If you are interested in the role of volunteer directory updater then do email us for more information and / or an application.

We recognise that the problems people face vary enormously, and so we try to signpost as accurately as possible. We also provide information about the different support groups and one-to-one support services that L&S Mind provides.

The Information Service is funded by the SE London ICS.

Important Notice:

Lambeth & Southwark Mind are committed to providing effective and safe support services for everyone involved. As such, we will not tolerate abusive phone calls of any nature and our staff  and volunteers will end the call if they feel unsafe.

Working in partnership with: