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Volunteering for Lambeth & Southwark Mind

We really value our volunteers, whose dedication and hard work makes it possible for Lambeth and Southwark Mind to achieve our mission.

Why volunteer with Lambeth and Southwark Mind?

There are a huge number of benefits to be gained from volunteering for our organisation, including:

  • Helping members of our community experiencing mental health difficulties to get the help and support they deserve.
  • Gaining useful work experience for your CV
  • Developing new or existing skills
  • Meeting and socialising with new like-minded people
  • Making a difference can be rewarding!

What do our volunteers say?

I have worked at Lambeth and Southwark Mind for over five years. My role is in admin support for the whole office team in the Lambeth office. I’m always on hand to assist with office tasks even if it’s just to prepare a cup of tea or coffee for clients!

When I came to volunteer at Lambeth & Southwark Mind I was very lucky as I allowed to take baby steps, in the beginning, by doing data entry and then later I was encouraged to do e-mails and now I do phone calls as well. Once a month we sit down and go through things. I love those meetings as it’s so important to know I am doing things right and how I can improve.

Volunteer Receptionists

Lambeth and Southwark Mind is a growing organisation, and we are committed to providing the best standards of service to our clients and in supporting our volunteers.

To achieve this, we are recruiting Volunteer Receptionists for Mondays (1:30pm – 5:30pm) and Fridays (1:30pm – 5:30pm). One volunteer per timeslot. If you can do both time slots, please note in your application.

For further information about these roles, please download the relevant Role Description.

If you would like to apply for either of these roles, please download the application form.

Your completed application should be returned by email for the attention of the Office Manager at: [email protected]

Please insert the title of the role you are applying for in the subject line of the email.

You may also attach a CV if you wish.

If you have any questions regarding the role or the application process, please contact us on:


Deadline for applications: Monday 21 March 2022, 5pm.

Volunteer as a Telephone Befriender

About the Telephone Befriending Service

Lambeth & Southwark Mind provide a friendly, safe and confidential telephone befriending service. This includes a regular weekly 30-minute chat with the same volunteer for up to 3 months.

Volunteering with the Telephone Befriending Service:

We are recruiting suitable volunteers for the Telephone Befriending service. All volunteers will be vetted, trained and supervised.

If you are interested in volunteering with this service you can contact Venus Caesar the Manager for the Befriending Service via email at for more information. Email: [email protected]  or Telephone 020 8159 8355

Volunteer Placements for trainee counsellors / psychotherapists

About the Service

Lambeth & Southwark Mind’s General Psychotherapy Service therapy service is a free service. We give priority to people on very low incomes (earning less than £15k annually) and people in receipt of benefits as it is these groups of people who find it most difficult to access longer-term support.

Current Recruitment – We are currently full. Thank you


We are currently recruiting volunteer counselling and psychotherapy trainees. We particularly welcome trainees from the BAME community. We also welcome recently qualified volunteer therapists working towards accreditation.

Training / Qualifications

To be considered for a placement at L&S Mind applicants will need to have completed a minimum of one year of a Diploma in Counselling / psychotherapy (or MSc equivalent) and to be commencing the 2nd year of their training. Additionally, 50 hours of prior supervised client work is desirable.

What we require from you

  • A commitment to volunteering with our service for 24 months
  • See 3 clients weekly (morning or afternoon 3-hour slot)
  • Attend bi-weekly supervision group (mandatory)
  • Be in personal therapy throughout your placement while a trainee
  • Student membership with a relevant awarding body
  • Be responsible for own supervision requirements for training
  • Enhanced DBS certificate for working with children and adults

What we offer

  • Free bi-weekly group supervision
  • Suitably qualified staff for psychotherapy supervision
  • Provide suitable indemnity cover
  • Assist with and pay for DBS applications if needed
  • Free in-house short courses in GDPR, Safeguarding, Equality & Diversity, Health & Safety
  • Extra one-to-one supervision where needed.

If interested please email your CV and a covering letter to Joan Kennedy (Manager) at  [email protected]

Working in partnership with:

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