< Back to directory
Download Entry Print Entry

Victim Support


Victim Support is the independent charity for victims and witnesses of crime in England and Wales.  It was set up over 40 years ago and has grown to become the oldest and largest victims’ organisation in the world.  It offers advice and practical and emotional support for victims of crime;  also specialist help for people experiencing domestic violence, and assistance with criminal injuries compensation claims.

Victim Support runs a confidential telephone helpline for anyone affected by crime, providing support and information, whether or not the crime has been reported.  They can put you in touch with your local Victim Support group (e.g. Lambeth Victim Support) and other agencies as necessary.  VS also offers a Crown Court Witness Service.

Contact Details

Victim Supportline Freephone 0808 1689 111; Victim Support national office 020 7268 0200; Supportline Administrator 020 7740 8291

Supportline supportline@victimsupport.org.uk; national office contact@victimsupport.org.uk; Victim Support London (Lambeth) vs.lambeth@vslondon.org


National office: Victim Support National Centre, Hallam House, 56-60 Hallam Street, London W1W 6JL; London office: Octavia House, 50 Banner Street, London EC1Y 8ST; Supportline administration: 6th floor, Hannibal House, Elephant & Castle Shopping Centre, London SE1 6TB

Other Info

Opening times:
Supportline: Mon-Fri 9 am - 8 pm, Sat & Sun 9 am - 7 pm, Bank Holidays 9 am - 5 pm; local Victim Support care team: Mon-Fri 8 am - 8 pm, Sat 9 am - 5 pm; National office: Mon-Fri 9 am to 5 pm


Disabled Access:
Wheelchair access, including ramped entrance and lift at Octavia House

Supportline administration office: rail/tube Elepahnt & Castle, buses 12, 53, 68, 148, 171, 176, 344, 360, 453, 468

Other information:
Various languages spoken, with access to interpreters by arrangement when necessary

Last updated:
22nd May 2018