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National Domestic Violence Helpline

Overview

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers.

All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available. Where possible please try to use the Helpline where you will receive immediate advice and support.  If this really isn’t an option you can send an e-mail, but e-mails are only responded to within five working days.

Contact Details

Phone:
0808 2000 247 - Helpline (free from landlines and public phones)

Email:
helpline@womensaid.org.uk

Website:
http://www.nationaldomesticviolencehelpline.org.uk/

Address:

Other Info

Opening times:
Helpline: 24 hours 7 days a week; Office Hours: Mon-Fri 9am-1pm & 2pm-5pm

Costs:

Disabled Access:

Directions:

Other information:
BT Type Talk is available for people with hearing difficulties. Run by jointly by Women's Aid and Refuge, registered charities. Language Line available if English is not your first language.

Last updated:
10th July 2018