National Women Domestic Violence Helpline
Overview
The Freephone 24-Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their families, friends, colleagues and others calling on their behalf.
The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers.
All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available. Where possible please try to use the Helpline where you will receive immediate advice and support. If this really isn’t an option you can use the chat option on their website, Monday – Friday 3 pm-10 pm or send an e-mail, but e-mails are only responded to within five working days.
Overview
The Freephone 24-Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their families, friends, colleagues and others calling on their behalf.
The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers.
All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available. Where possible please try to use the Helpline where you will receive immediate advice and support. If this really isn’t an option you can use the chat option on their website, Monday – Friday 3 pm-10 pm or send an e-mail, but e-mails are only responded to within five working days.
Contact Details
Phone:
0808 2000 247 - Helpline (free from landlines and public phones)
Email:
[email protected]
Website:
http://www.nationaldomesticviolencehelpline.org.uk/
Address:
3rd Floor
One America Square
17 Crosswall London
EC3N 2LB
Other Info
Opening times:
Helpline: 24 hours 7 days a week; Office Hours: Mon-Fri 9am-1pm & 2pm-5pm
Costs:
Free
Disabled Access:
Directions:
Other information:
BT Type Talk is available for people with hearing difficulties. Run by jointly by Women's Aid and Refuge, registered charities.
Language Line available if English is not your first language.
Last updated:
25th November 2022
Working in partnership with:
