< Back to directory
Download Entry Print Entry

National Debtline


National Debtline is a national helpline for people with any kind of debt problems, offering telephone and web chat services. Our service is free, confidential and independent.

At National Debtline we are committed to answering your call and then discussing your debt problems with you and the options available to you. The specialist advice that we give over the telephone is backed up with written self-help materials which we can send out to you for free. If your circumstances meet certain criteria, we can, if you are interested, assist in setting up a Debt Management Plan or Debt Relief Order for you, for free. The website also includes the ability to set up your own debt management budget.

Issues dealt with include county court, refusal of credit, benefits, bankruptcy, bank charges, harassment, housing and homelessness, bailiffs. Free self-help information pack and a range of fact sheets are available.  Free step by step guidance on the website about how to deal with debt using the My Money Steps tool running 24 hours a day.

Contact Details

0808 808 4000 Freephone

email from the website "Contact Us" page for England & Wales


Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP

Other Info

Opening times:
Mon - Fri 9am - 8pm, Sat 9.30am - 1pm


Disabled Access:


Other information:
Access to Language Line for languages other than English. Registered charity. Separate website for Scotland.

Last updated:
8th May 2018