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Lambeth Living Well Alliance


The Living Well Alliance brings together a range of services in Lambeth to give better help to people experiencing mental illness or distress.  People who use mental health services have said they want more options for support when they are in crisis.  They also wish that teams could work more closely together to reduce the number of times they have to give personal information and tell their story.  That’s why they are improving Lambeth mental health services to be:

  • more joined up
  • quicker and easier to access
  • more focussed on prevention, avoiding crises and unnecessary admissions to hospital.

What will change

For those new to mental health services in Lambeth there will be a new ‘front door’ to enter services called the Single Point of Access (or SPA).  To enter this front door you can either:

  • see your GP, who can introduce you
  • introduce yourself by calling a phone number (details to follow)

Other professionals, such as hospital staff and police officers, can also introduce people to the SPA.  When you call the SPA number, staff will find the most appropriate form of support for you.  Depending on your needs, the most likely form of support will be from one of our new Living Well Centres.

Living Well Centres  (not open yet)

Three new Living Well Centres will be the base for mental health services in Lambeth.  The centres will contain teams made up of psychiatrists, therapists, nurses, social workers, voluntary and community workers. These people are experienced in dealing with a wide range of mental health conditions. Some of them will have experienced such conditions themselves.

Living Well Centres will offer:

  • short-term support for those with low to moderate needs from our combined team of clinicians, social workers and support workers
  • moderate to high support from our joined-up, focused support team for those with greater need.

The Living Well Centres will be open 9am to 5pm Monday to Friday.

Other services

They are also launching some other new services to improve mental health in Lambeth:

  • mobile response team – fast, professional support for those who find themselves in crisis anywhere in the borough. Our aim is to respond within 4 hours during working hours for those with the most urgent need
  • peer support line – a 24/7  service for people experiencing mental health difficulties, staffed by people who have experienced such difficulties themselves. This is planned to start in autumn 2019.
  • outreach service – voluntary and community workers based in different communities who will reach out to those who need support but, for whatever reason, have not been able or willing to ask for it. This is planned to start in early 2020.

When it’s happening

The short-term support service, SPA and mobile response unit will be available from 2 September 2019.  More services will follow later in 2019.

Contact Details





Other Info

Opening times:


Disabled Access:


Other information:
The Living Well Alliance partners are:, Lambeth Council, Lambeth NHS Clinical Commissioning Group, South London & Maudsley NHS Foundation Trust (SLAM), Thames Reach & Certitude.

Last updated:
31st October 2019