Overview

The website has free resources, which you can download, to help families get the right education for children and young people with all kinds of special educational needs and/or disabilities (SEND).  You can access these resources via the website home page, which includes model letters,  free downloadable guides and resources, a free Advice Line and Call-in Helpline.

If you cannot find answers to your questions, or you need further information, then please consider using one of the free services:

The Information Services is for general legal enquiries and will signpost you to factsheets and resources on our website.  

The Advice Line provides legally based information and next-step advice on any educational issue that is the result of your child’s special educational needs or disability.  This could include problems with schools, requesting statutory assessment, statements and Education, Health and Care Plans, annual reviews, disability discrimination and exclusion. 

The Tribunal Helpline gives next step advice on appeals and disability discrimination claims to the SEND Tribunal. The Tribunal Helpline will also be able to talk to you about our Tribunal Support Service and, if eligible, will be able to make a referral for support from a volunteer.

For face to face sessions the nearest venue is Haringey in North London on Tuesdays.