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Family Lives


Family Lives is a national family support charity providing help and support in all aspects of family life.  They’re here for you 24 hours a day, 7 days a week.  They listen, support and never judge.  They believe that happy children come from happy families.

Specifically for London, they support families with children with special educational needs and disabilities through their Independent Support projects, and in particular provide free and impartial information and support during the assessment and transfer process of an Education Health and Care plan.

To find support projects near you, check their website. 


Contact Details

National Helpline 0808 800 2222, London (South East/South) 020 3727 3571

[email protected]


Head Office: 15-17 The Broadway, Hatfield, Hertfordshire, AL9 5HZ

Other Info

Opening times:
Helpline 24/7, live chat service is open, Monday to Friday between 1.30pm and 9pm.


Disabled Access:


Other information:
formerly Parentline Plus

Last updated:
26th May 2022

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