Care Quality Commission
Overview
The CQC is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care. Where they find poor care they will use their powers to take action.
They regulate:
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Overview
The CQC is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care. Where they find poor care they will use their powers to take action.
They regulate:
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Contact Details
Phone:
03000 616 161 Natl. Customer Service Centre
Email:
[email protected]
Website:
https://www.cqc.org.uk/
Address:
Care Quality Commission, National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Other Info
Opening times:
Phone lines are open Monday to Friday, 8.30am to 5.30pm, excluding bank holidays.
Costs:
Free
Disabled Access:
Directions:
London office:
Bus: 11, 44, 170, 211, C1, C10
Tube: Victoria Station
Other information:
Statutory government organisation. From April 2009, incorporates the Mental Health Act Commission, The Healthcare Commission and Commission for Social Care Inspection.
Last updated:
26th July 2023
Working in partnership with:
