Care Quality Commission – Mental Health Act
Overview
It is the job of the Care Quality Commission to check that patients’ basic human rights are maintained while they are being cared for or treated under the Mental Health Act.
Find out about your rights under the Mental Health Act Find out what to expect if you are detained for assessment or treatment in hospital, or if you have been given a community treatment order (CTO).
Complain about the use of the Mental Health Act If you are unhappy with the use of powers or how duties have been carried out under the Mental Health Act, you can make a complaint to the CQC and they will investigate.
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Overview
It is the job of the Care Quality Commission to check that patients’ basic human rights are maintained while they are being cared for or treated under the Mental Health Act.
Find out about your rights under the Mental Health Act Find out what to expect if you are detained for assessment or treatment in hospital, or if you have been given a community treatment order (CTO).
Complain about the use of the Mental Health Act If you are unhappy with the use of powers or how duties have been carried out under the Mental Health Act, you can make a complaint to the CQC and they will investigate.
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Contact Details
Phone:
03000 616 161 Natl. Customer Service Centre
Email:
[email protected]
Website:
https://www.cqc.org.uk/about-us/mental-health
Address:
Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Other Info
Opening times:
Phone lines are open Monday to Friday, 8.30am to 5.30pm, excluding bank holidays.
Costs:
Free
Disabled Access:
Directions:
London office:
Bus: 11, 44, 170, 211, C1, C10
Tube: Victoria Station
Other information:
Statutory government organisation. From April 2009 this new body incorporated the Mental Health Act Commission, The Healthcare Commission and Commission for Social Care Inspection.
Last updated:
26th July 2023
Working in partnership with:
