Care Quality Commission – Mental Health Act
Overview
It is the job of the Care Quality Commission to check that patients’ basic human rights are maintained while they are being cared for or treated under the Mental Health Act.
Find out about your rights under the Mental Health Act Find out what to expect if you are detained for assessment or treatment in hospital, or if you have been given a community treatment order (CTO).
Complain about the use of the Mental Health Act If you are unhappy with the use of powers or how duties have been carried out under the Mental Health Act, you can make a complaint to the CQC and they will investigate.
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Overview
It is the job of the Care Quality Commission to check that patients’ basic human rights are maintained while they are being cared for or treated under the Mental Health Act.
Find out about your rights under the Mental Health Act Find out what to expect if you are detained for assessment or treatment in hospital, or if you have been given a community treatment order (CTO).
Complain about the use of the Mental Health Act If you are unhappy with the use of powers or how duties have been carried out under the Mental Health Act, you can make a complaint to the CQC and they will investigate.
London Office:
Care Quality Commission
151 Buckingham Palace Road
London SW1W 9SZ
However, you must have an appointment to see a member of staff at the London office.
Online contact form: https://surveys.cqc.org.uk/contactus.aspx
Contact Details
Phone:
03000 616 161 Natl. Customer Service Centre
Email:
[email protected]
Website:
www.cqc.org.uk
Address:
Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Other Info
Opening times:
Phone lines are open Monday to Friday, 8.30am to 5.30pm, excluding bank holidays.
Costs:
Free
Disabled Access:
Directions:
London office:
Bus: 11, 44, 170, 211, C1, C10
Tube: Victoria Station
Other information:
Statutory government organisation. From April 2009 this new body incorporated the Mental Health Act Commission, The Healthcare Commission and Commission for Social Care Inspection.
Last updated:
8th January 2022
Latest Updates
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Last week we held our Let's Dance 4 Mind event, we hope all those who attended had an amazing time! Thank you to all our amazing supporters.
Come along to Let's Dance for Mind on Thursday 16th for a night of fun and music! Tickets are £12. Sign up today: www.justgiving.com/fundraising/letsdancefor
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We are proud to announce we are the charity of the year for MSI Group Ltd. We recently presented to 180 colleagues about our work. Their support will help us deliver more services to the community. Not only is this a start to an amazing partnership but the MSI Group will be running in the Royal Parks Half Marathon in October and we will be cheering them all the way to the finish line.
It's #StressAwarenessMonth and today we wanted to share a tip on how to reduce any stress you may have. 💚![]()
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Spending time in parks and green spaces can help you fight against depression and stress. Try to focus on the present moment and not think about anything else.
We are proud to announce we are the charity of the year for @msi_group_ltd. We recently presented to 180 colleagues about our work. Their support will help us deliver more services to the community. They will also be running in the Royal Parks Half Marathon in October for us!
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