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Acas (Advisory, Conciliation and Arbitration Service) provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law. They support good relationships between employers and employees which underpin business success. But when things go wrong they help by providing conciliation to resolve workplace problems.

Acas are often contacted to provide advice and support in the following areas:

On the website you can view the full A-Z of employment advice, download free Acas guidance Publications or access our Tools, Templates and Resources.

You can send a question online via the Acas Helpline Online on their website.
Please note: ACAS do not generally see people face to face.  All employment issues are usually dealt with on the telephone or email.  There are, however, exceptions eg someone is severely disabled/cannot communicate well via telephone.  ACAS will make arrangements for the person to be seen at one of their venues.

Contact Details

Helpline Number: 0300 123 11000



Acas London, Euston Tower, 286 Euston Road, Kings Cross, London NW1 3DP

Other Info

Opening times:
Open Monday to Friday, 8am to 6pm.

Charges for some publications and services. Helpline service free of charge.

Disabled Access:


Other information:

Last updated:
16th July 2021

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